Sign in, sign out and reset your password
In short
Sign in with your work email and password, then the code from your authenticator app if you set one up. To sign out, open the account menu beside your name and choose Sign out. Forgot your password? Choose Forgot password? on the sign-in page; Vendarity emails a reset link that works for 30 minutes, and choosing a new password signs out your other sessions.
Your team's accounts use a work email address and a password. Supplier contacts don't use passwords: they open their request with a code sent to their email address.
How do I sign in?
Open the sign-in page
Go to Sign in. The page is headed Welcome back.
Enter your details
Type your Work email and Password, then choose Sign in.
Confirm your code
If you set up an authenticator app, Vendarity shows One more check. Enter the code from the app and choose Verify code, or choose Use a recovery code.
Choose a workspace if asked
If you belong to more than one workspace, Vendarity lists them under Your existing workspaces. Choose the one to open. To switch later, choose the workspace name at the top of the sidebar.
If your email address is not verified yet, signing in sends you a new verification link instead, valid for one hour; opening it signs you in. After several attempts in a short time, the page asks you to wait and says for how long.
How do I sign out?
Open the account menu beside your name at the foot of the sidebar and choose Sign out. If the page says “Sign-out could not be confirmed. Try again.” choose Sign out again before you leave the device.
To end sessions on other devices, use Account security. See Secure your account with an authenticator app.
How do I reset a forgotten password?
Ask for a reset link
On the sign-in page, choose Forgot password? (or go straight to reset your password), enter your Work email and choose Send reset instructions. The page says If an account exists, reset instructions have been sent. whether or not the address has an account.
Open the newest reset email
Open the email titled “Reset your Vendarity password” and choose Choose a new password. The link expires in 30 minutes. If you did not ask for it, ignore the email; your password stays the same.
Choose a new password
Enter a New password of 12 to 128 characters and choose Reset password. Your other sessions are signed out.
Sign in again
When the page says “Password reset. Sign in with your new password.” sign in. Your authenticator app is still required.
If the page says “This link is invalid or expired.” choose Request a new reset link and start again.
Why am I asked to sign in again?
A session ends after 12 hours without activity, and after seven days in any case. Some actions, such as viewing your sessions, also need a sign-in from the last few minutes. When that happens, choose Sign in again and return here; after signing in you come back to the same page.
Common questions
- How do I change my password while signed in?
- On Account security, under Password, enter your current password and a new one, then choose Change password. Your other sessions are signed out; the one you are using stays signed in. If you have forgotten it, use Forgot password? on the sign-in page instead. An account that signs in through your organization’s identity provider has no password to change; Forgot password? adds one.
- Does resetting my password turn off my authenticator?
- No. After a reset, Vendarity still asks for the code from your authenticator app, or a recovery code, when you sign in.
- I never received the reset email. What now?
- Check your spam or junk folder and that you typed the email address you signed up with. Then ask for a new link; each link works for 30 minutes.
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